Last Updated: [Insert Date]
Thank you for shopping at [Your Company Name]. If you are not entirely satisfied with your purchase, we're here to help.
Under European Union consumer protection rules, you have the right to withdraw from this contract and return your purchase without giving any reason within 14 days. The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the goods.
To be eligible for a return, please ensure that:
The following goods cannot be returned: the supply of goods made to your specifications or clearly personalized; the supply of goods which are liable to deteriorate or expire rapidly; the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
You will be responsible for paying the shipping costs for returning your item, unless the item arrived damaged or defective. Shipping costs are non-refundable.
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment within 14 days.
